Complaince

Regulatory Compliance

Capital Review strictly adheres to all applicable statutes and regulations, including Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Health Insurance Portability and Accountability Act (HIPAA), Privacy Act of 1974, Protected Health Information (PHI) protocols, TCPA (Telephone Consumer Protection Act), and any other relevant state or federal statutes. We continuously align with evolving compliance frameworks to ensure that both our clients and their consumers are protected at all times.

California-Specific Compliance

Capital Review Management maintains full compliance with all California-specific regulations and licensing requirements. We are licensed by the California Department of Financial Protection and Innovation (DFPI) as a debt collector, License Number: 11645-99. Our operations strictly adhere to the Rosenthal Fair Debt Collection Practices Act (RFDCPA), which provides additional consumer protections beyond the federal FDCPA. We comply with California's strict privacy laws including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), ensuring that California residents have full transparency and control over their personal information. We also maintain compliance with California's restrictions on collection practices, including time and place restrictions, validation requirements, and consumer notification obligations. Our California-licensed operations are regularly audited to ensure ongoing compliance with all state-specific requirements.

Staying Ahead of Regulatory Change

Compliance is not static. That's why our Chief Compliance Officer maintains continuous oversight of legal and regulatory developments across the country. We proactively update policies and procedures to reflect new legislation and guidance, ensuring that your accounts are always handled in a legally sound and fully transparent manner.

Technology-Driven Compliance

Our digital-first compliance infrastructure integrates people, processes, and tools to maintain airtight controls at every level. We implement TCPA-compliant systems, maintain PCI DSS certification, conduct annual CFPB Readiness Assessments, and practice proactive data protection and encryption. Our systems are routinely audited by some of the nation's most demanding institutional clients — and we deliver exceptional results, every time.